What is Integrity Pact? Why should company sign Integrity Pact? Why needed in India?...more

To train and raise awareness
about anticorruption tools
among the rural.... more
Our effort to involve the public and private sector corporates in our fight against corruption
                                more
 
e-Governance
 

Electronic governance or e-governance has emerged as one of the frontline applications to re-invent the way the government works, and to ensure better transparency and services to the public. It may, therefore, be defined as delivery of government services and information to the public using electronic means. Such means of delivering information in government facilitates an efficient, speedy and transparent process for disseminating information to the public and other agencies, and for performing government administration activities. It changes how citizens relate to governments as much as to each other. Thus, e-governance allows citizens to communicate with government, participate in the governments' policy-making and to communicate each other. In other words, it is a must to

  • provide the productive and efficient work to the people
  • reduce corruption & differences among communities
  • make efficient use of resources & time
  • make use of latest technologies that make work sophisticated, speedy, easy and accurate
  • acquaint the people about the government’s role in socio-economic development
  • remove the inner flaws in the working system
Thus, e-Governance is considered an effective tool of improving governance. Citizens’ Report Card (CRC) is a participatory service delivery assessment system and provides organizational leaders an opportunity to reform and re-orient service delivery. It involves generation of credible user feedback on a variety of qualitative and quantitative indicators of services where random sample survey of users of public services based on a mix of household and exit interviews. The Public Affairs Foundation (PAF), Bangalore, is involved in this activity for some time. It is, however, hoped that preparation of such report cards and indices can only be useful if people were involved in making the use of the same.

To sum up, the ‘vigilant citizens’ could shake up the bureaucracy by making it duty conscious and accountable. Unless the public servants are made afraid of being questioned, they shall never improve and perform and corruption shall continue to thrive. Therefore, the citizens must act - either on their own or with the help of NGOs.
 
 
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